Square Appointment Booking App

Square Launches New Consumer Appointment Booking App

Square has launched Square Go, a consumer booking app that provides an end-to-end booking experience so consumers can search, discover, and schedule with highly-rated independent service providers in their area. The Square Go mobile app also increases seller visibility, helping beauty and personal care professionals grow and retain their customer base.

Square Go offers new, convenient features for consumers:

  • Consumers can book appointments with new businesses in their area based on location, service, and availability, all with a smooth and effortless experience.
  • To offer personalized recommendations, the mobile app suggests businesses based on a consumer’s previous booking patterns.
  • Consumers can receive appointment notifications and manage bookings through Square Go by confirming, rescheduling, or canceling appointments. Square found a 55 percent decrease in no-shows among Square Go users.
  • Square Go makes rebooking convenient by showcasing previous appointment history, helping grow customer satisfaction and retention, with 30 percent of consumers rebooking after seeing a suggestion to do so within the app.

Square Go directly integrates with Square Appointments, with plans to bring its mobile booking functionality to more industries beyond beauty, further connecting consumers and businesses.

Square Go is currently available in the U.S. for iOS users. Consumers can get started by downloading Square Go in the App Store. Square Go is available for Square Appointments’ beauty and personal care sellers. Square Appointments is an all-in-one solution specifically designed for the beauty and wellness space, offering three monthly subscription plans: Free, Premium, and Plus. Square Go is free for both consumers and businesses.